Privacy Policy —
How 55bdcom Protects Your Data

When you interact with 55bdcom — whether by browsing the site, creating an account, placing a cricket bet, playing a slot game, or contacting our support team — we may collect certain categories of personal information. We collect only what is necessary to deliver a safe, compliant, and enjoyable online betting and casino experience for our players across Bangladesh.

Categories of personal data we collect include:

We do not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, or health information unless it is directly relevant to a responsible gaming assessment (for example, information voluntarily shared by a player seeking self-exclusion support). Where such data is provided, it is handled with the highest level of care and used solely for the stated purpose.

55bdcom processes your personal data for specific, legitimate purposes. We do not use your data for any purpose incompatible with the reason it was originally collected. The following outlines the primary purposes for which your data is used and the legal basis supporting each use.

• Account Creation and Management: To register your account, verify your identity, maintain your player profile, and manage your session on 55bdcom. This processing is necessary for the performance of our contract with you.
• BDT Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and Bangladeshi bank transfers. Financial transaction records are maintained for accounting and fraud prevention purposes.
• KYC and Age Verification: To comply with our age verification obligations and confirm that all players are 18 years of age or older. Identity documents submitted for KYC are used solely for verification and are not used for any other purpose.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, unauthorised account access, and any other activity that violates our Terms & Conditions or applicable law.
• Platform Personalisation: To customise your experience on 55bdcom, including surfacing relevant cricket betting markets (BPL, IPL, T20 World Cup), recommending slot games from providers you have previously enjoyed, and tailoring promotional offers to your activity profile.
• Responsible Gaming: To monitor your gambling behaviour patterns and apply responsible gaming interventions where necessary — including triggering deposit limit reminders, session time-out prompts, and self-exclusion — in line with our Responsible Gaming policy.
• Customer Support: To respond to your enquiries, complaints, and support requests submitted via email to support@55bdcom or via live chat. Support communications are retained for quality assurance and dispute resolution purposes.
• Legal and Regulatory Compliance: To meet our obligations under applicable law, including anti-money laundering (AML) requirements, data retention obligations, and responding to lawful requests from law enforcement or regulatory authorities.
• Marketing Communications (opt-in only): To send you promotional emails, SMS notifications, or in-platform messages about bonuses, seasonal cricket promotions (BPL season, Eid, Pohela Boishakh), and new game launches — but only where you have explicitly opted in to receive such communications. You may withdraw consent at any time by contacting support@55bdcom.

55bdcom uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, analyse usage patterns, and improve the overall player experience. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain executable code and cannot be used to access personal files stored on your device.

Types of cookies used on 55bdcom:

You may manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to your 55bdcom account and using real-money betting and casino features. Disabling performance or functional cookies will not prevent you from using the platform but may reduce the quality of your experience.

55bdcom does not sell, rent, or trade your personal data to third parties. Data sharing is strictly limited to what is operationally necessary and legally required. The following categories of third parties may receive limited personal data from 55bdcom in the course of platform operations:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, BRAC Bank, City Bank, Dutch-Bangla Bank, and other Bangladeshi financial institutions receive transaction data necessary to process your BDT deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable financial regulations in Bangladesh.
• KYC and Identity Verification Partners: Third-party identity verification services may process copies of your identity documents (NID, passport, driver's licence) to complete KYC checks on behalf of 55bdcom. These partners are contractually bound to use your data solely for verification purposes.
• Game Content Providers: Game studios and providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive your anonymised session data (e.g., game round IDs, RTP data) for game auditing and fair-play certification purposes. These providers do not receive your full name, contact details, or financial data.
• IT and Infrastructure Partners: Cloud hosting, server infrastructure, and cybersecurity service providers who support the operation of 55bdcom may process technical data (including IP addresses and session logs) under strict data processing agreements that prohibit any secondary use of your information.
• Legal and Regulatory Authorities: Where required by applicable law or in response to a lawful request from a court, law enforcement agency, or regulatory authority operating within Bangladesh, 55bdcom may disclose personal data without prior notice to the affected player. In such cases, we will disclose only the minimum data required to fulfil the legal obligation.

55bdcom retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the duration of your account's active existence and any legally mandated retention period that applies after account closure.

At the end of the applicable retention period, personal data is either securely deleted from 55bdcom's systems or anonymised (rendered incapable of identifying any individual) for statistical or analytical purposes. Anonymised data is not subject to this Privacy Policy and may be retained indefinitely for aggregate reporting.

As a player on 55bdcom, you hold a number of rights with respect to your personal data. 55bdcom is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights listed below, please submit a written request to support@55bdcom with the subject line "Privacy Rights Request" along with your full name, registered email address, and a description of the right you wish to exercise.

• Right of Access: You have the right to request a copy of all personal data that 55bdcom holds about you, along with information on how it is used, where it is stored, and with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. For simple account detail changes (email address, mobile number), you may update these directly in your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data. Please note that this right is subject to our legal retention obligations — for example, financial transaction records must be retained for the period required by applicable AML law and cannot be deleted on request within that period.
• Right to Restrict Processing: In certain circumstances (for example, where you contest the accuracy of data or where processing is unlawful), you may request that we restrict the processing of your personal data while the matter is under review.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON) so that you can transfer it to another service provider where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. Upon receipt of such a request, 55bdcom will cease all marketing communications to your registered contact details without delay.
• Right to Withdraw Consent: Where processing is based on your consent (for example, marketing emails or optional functional cookies), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

55bdcom will respond to all valid privacy rights requests within 30 days of receipt. In complex cases, this period may be extended by up to a further 60 days, in which case we will notify you of the extension and the reasons for it within the initial 30-day window. There is no charge for submitting a rights request. However, where requests are manifestly unfounded, repetitive, or excessive, 55bdcom reserves the right to charge a reasonable administrative fee or decline to act on the request.

Protecting your personal data against unauthorised access, loss, theft, and misuse is a top priority at 55bdcom. We employ a layered security architecture that combines technical controls, organisational procedures, and third-party security audits to safeguard all data processed on the platform.

Technical security measures in place at 55bdcom include:

• SSL/TLS Encryption: All data transmitted between your browser or mobile device and 55bdcom's servers is encrypted using SSL/TLS protocols, preventing interception by third parties
• Two-Factor Authentication (2FA): Players may enable 2FA on their accounts using a one-time password (OTP) sent to their registered mobile number via SMS, adding a second layer of protection against unauthorised login
• Encrypted Data Storage: Sensitive data including KYC documents, financial records, and account credentials are stored in encrypted form on secured servers. Full payment credentials are not stored directly by 55bdcom — payment processing is handled via our certified payment partners
• Firewall and Intrusion Detection: 55bdcom's infrastructure is protected by enterprise-grade firewalls and real-time intrusion detection systems that monitor for unusual access patterns and block suspicious activity
• Access Controls: Internal access to player personal data is restricted on a strict need-to-know basis. Staff members who handle player data are subject to confidentiality obligations and undergo regular data protection training
• Regular Security Audits: 55bdcom commissions periodic independent security assessments to identify and remediate potential vulnerabilities in the platform's infrastructure and data handling processes

While 55bdcom takes all reasonable technical and organisational precautions to protect your data, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account secure: choose a strong, unique password for your 55bdcom account, enable 2FA, and never share your login credentials with any third party.

55bdcom reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements, or the services we offer. The most current version of the Privacy Policy will always be accessible at 55bdcom/privacy-policy and will supersede all previous versions from the date of publication.

Where changes to this Privacy Policy are material — for example, where we introduce a new category of data processing or change the way we share data with third parties — 55bdcom will make reasonable efforts to notify registered players. Notification may be delivered via email to your registered address, via an in-platform notification upon your next login, or by a prominently displayed notice on the 55bdcom homepage.

Your continued use of 55bdcom following the publication of an updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. If you do not agree with any changes made to this Privacy Policy, you should discontinue your use of the platform and contact support@55bdcom to request account closure and the return of any remaining BDT balance.

This Privacy Policy was last reviewed and updated in January 2026. The effective date of the current version is stated at the top of this page and in the hero section above.